Personal correspondence

Eleanor Voss

Operating executive · COO

To whom it may concern,

I build the operating systems that let companies scale without breaking. Two growth-to-exit journeys; the throughline is turning strategy into execution at scale.

Board & advisory roles

Over two decades I have taken companies from early growth through acquisition, twice as chief operating officer. I care about the unglamorous machinery: the systems, the cadences, and the teams that compound into durable advantage. A strategy is only as good as the operating model that carries it, so that is the part I own.

Enclosure 01

Curriculum

2021 - present
Board Director & Advisor
Growth-stage operating teams.
2018 - present
Chief Operating Officer, Northwind
$20M to $180M ARR through a $1.2B acquisition.
2012 - 2018
VP Operations, Helio
Series B through a strategic exit.

Enclosure 02

Particulars

Lead operations and go-to-market through hypergrowth.

Known for

Scaling GTM
Operational rigor
M&A

Current focus

Operations
Go-to-market
Org design

Enclosure 03

Selected work

COO

Northwind: $20M to $180M ARR

Scaled the operating and go-to-market organization through five years of growth and a $1.2B acquisition.

9x ARR, successful exit

COO

Acquisition integration

Led operational diligence and the post-close integration of two organizations onto one operating model.

$1.2B transaction

VP Operations

Helio: Series B to exit

Owned operations across four financing rounds and a strategic sale, and built revenue operations from the ground up.

Strategic exit

Enclosure 04

References and results

$1.2B acquisition

Led operational diligence and integration

$20M to $180M ARR

Nine-fold growth over five years at Northwind

30 to 240

Go-to-market organization scaled under direct leadership

Enclosure 05

Terms of engagement

Board and advisory

Independent board and advisory roles for growth-stage companies scaling operations and go-to-market.

Operating diligence

Diligence and integration support for teams preparing for or working through a transaction.

Enclosure 06

Marginal notes

Strategy is a systems problem

Most strategies do not fail on the page. They fail in execution. The work is the cadences, the ownership, and the numbers everyone trusts.

Hire the operating model, not just the people

Get the model right and good people compound. Get it wrong and they burn out patching it.

Enclosure 07

In reply

What does Eleanor do?: She is an operating executive who leads go-to-market and operations through hypergrowth and acquisition. She has been chief operating officer twice.
What is she known for?: Scaling Northwind from $20M to $180M in recurring revenue through a $1.2B acquisition, and taking Helio's operations from Series B through a strategic exit.
Is she available?: She takes board and advisory roles with growth-stage operating teams.

Enclosure 08

Addresses

Yours sincerely,