COO
Northline network ops
COO for five temperature-controlled DCs and roughly 280 full-time people.
98.1% network case fill
Cold-chain COO · Northline Cold Logistics
Marta Ochoa
I run the cold chain that keeps grocery docks honest. Five DCs, roughly 280 people, and a 98.1 percent case-fill promise that starts before dawn.
- Located
- Chicago, IL
- Standing
- Board and advisory conversations
§1Figures of record
| 98.1% case fill | Network service level across five DCs |
| OSHA -34% | Recordables down network-wide |
| 5 DCs · ~280 FT | Temperature-controlled network |
§2Mandate
I lead multi-site cold-chain operations, food safety, and labor partnerships.
Known for
- Case fill
- Cold-chain ops
- Labor partnership
Focus
- Service levels
- Food safety
- Safety systems
§3Statement
Thirty years from dock supervisor to COO across Midwest produce and temperature-controlled distribution. Fill rate is a 4 a.m. promise, not a dashboard.
§4Schedule of record
| 2021 - present | COO, Northline Cold LogisticsFive DCs, ~280 FT, 98.1% case fill. |
| 2013 - 2021 | VP Operations, Harborfield FoodsCase fill 94.6% to 97.4%. |
| 1996 - 2006 | Calumet FreshShift supervisor to operations manager. |
§5Engagements
VP Operations
Harborfield fill-rate climb
Lifted case fill from 94.6 percent to 97.4 percent over eight years.
94.6% → 97.4%
Safety
Safety system rebuild
OSHA recordables down 34 percent network-wide against the 2021 baseline.
OSHA -34%
§6Terms of engagement
Board and advisory
Cold-chain and multi-site distribution advisory for boards and operators.
Ops diligence
Fill rate, food-safety readiness, carrier models, and safety systems.
§7Matters commonly raised
01
What does Marta do?
Chief operating officer of Northline Cold Logistics: five temperature-controlled DCs and roughly 280 full-time people.
02
What is her track record?
98.1 percent network case fill, Harborfield fill climb from 94.6 to 97.4 percent, OSHA recordables down 34 percent.
03
Is she taking new engagements?
Board and advisory conversations on cold-chain operations.
§8Notes
Fill rate is a promise, not a chart
Case fill is whether the store opens a trailer and finds what was ordered before the first customer walks in.
§9Correspondence
Ledger·shown with a fictional demo record
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